Listening for intranet success
The 'softer' skills underpin successful intranet teams, and good listening is a starting point for building relationships and solving problems.The post Listening for intranet success appeared first on...
View ArticleCoaching for intranet success
Effective coaching techniques are critical for achieving a well performing intranet team.The post Coaching for intranet success appeared first on Step Two Designs.
View ArticleBuild upkeep into intranet redesign
Intranet redesigns truly succeed when they address longer-term strategy, management and governance issues.The post Build upkeep into intranet redesign appeared first on Step Two Designs.
View ArticleCommon intranet questions, unique solutions
Intranet teams seeking insight from other organisations need to adapt ideas to fit their unique circumstances.The post Common intranet questions, unique solutions appeared first on Step Two Designs.
View ArticleTree testing for effective navigation
Tree testing provides a cheap and effective way of checking draft navigation before proceeding further into a redesign.The post Tree testing for effective navigation appeared first on Step Two Designs.
View ArticleWhat intranets can do for … engineers
Engineers working in operational environments have specific needs and issues that can be met with an intranet.The post What intranets can do for … engineers appeared first on Step Two Designs.
View ArticleHiring the best intranet people
Taking an objective and structured approach to hiring new staff ensures the best possible team.The post Hiring the best intranet people appeared first on Step Two Designs.
View ArticleIntranet governance in three pages
While intranet governance is a big topic to make sense of, a great start is to get three key documents in place.The post Intranet governance in three pages appeared first on Step Two Designs.
View ArticleIntranets shaping culture
What does organisational culture mean, and how can intranets help?The post Intranets shaping culture appeared first on Step Two Designs.
View ArticleEvery intranet needs a strategy
An intranet vision is the starting point, but a strategy is still needed showing how to get there.The post Every intranet needs a strategy appeared first on Step Two Designs.
View ArticleBeyond the standard content audit
Using Excel in more powerful ways can bring further insights beyond a typical content auditThe post Beyond the standard content audit appeared first on Step Two Designs.
View ArticleInsight is more important than numbers
It's often more important to learn 'why' than 'what' when conducting researchThe post Insight is more important than numbers appeared first on Step Two Designs.
View ArticleUse business (not solutions) thinking
Intranet solutions need a clear business focus and an understanding of organisational factors.The post Use business (not solutions) thinking appeared first on Step Two Designs.
View ArticleSignposting within documents
Finding the right document is only half the task: is the document structured in a useful way?The post Signposting within documents appeared first on Step Two Designs.
View ArticleCreate information clusters, not pigeon holes
Creating an intranet structure is both an art and a science. For best results it is important to follow a robust design process from beginning to end, meeting the needs of all stakeholder groups: the...
View ArticleFive intranet enablers
Doing an evaluation of your intranet can be a difficult and seemingly daunting task. Research to be done, discussions to be had, comparisons to be made, reports to be written. The very thought of it...
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Designing a global intranet for an intergovernmental agency
The International Institute for Democracy and Electoral Assistance (IDEA) supports democracy worldwide, working from its headquarters in Stockholm, Sweden. The challenge was to design a global...
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Designing a new group intranet at the National Roads & Motorists’ Association
As Australia’s largest member organisation, the NRMA has long since branched out beyond its original roadside service offering to encompass hire cars, holidays and much more. The challenge was to...
View ArticleAligning intranet scope across project teams
All project methodologies, including agile, embrace the idea of scope: a defined set of time-bound deliverables. The more complex the project in terms of stakeholders, delivery teams and outcomes, the...
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