Clik here to view.
Intranets shaping culture
An intranet can be thought of as having five purposes or roles, the first four of which are generally well accepted: making content available delivering communications promoting collaboration...
View ArticleEvery intranet needs a strategy
For many intranet teams, their intranet progresses forward on the basis of incremental improvement, as it should. Others are facing that inevitable, from-the-ground-up redesign. But whether you are...
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Beyond the standard content audit
Content is at the heart of all intranets. Pages, documents, and files populate the architecture with varying degrees of elegance and are managed under different authoring and publishing regimes. Over...
View ArticleInsight is more important than numbers
All great intranet solutions, and indeed most great business solutions, rely on gathering information from and about the intended audiences, consumers, stakeholders or other groups of interest. Many...
View ArticleUse business (not solutions) thinking
Intranet solutions need a clear business focus. ‘Providing staff with the right information to get their job done’ is a good overarching objective, but is too vague to guide specific design and...
View ArticleSignposting within documents
Getting staff the information they need to be able to do their job is a principle role of the intranet. A great information architecture will make sure they get to the right page, which is a great...
View ArticleCreate information clusters, not pigeon holes
Creating an intranet structure is both an art and a science. For best results it is important to follow a robust design process from beginning to end, meeting the needs of all stakeholder groups: the...
View ArticleFive intranet enablers
Doing an evaluation of your intranet can be a difficult and seemingly daunting task. Research to be done, discussions to be had, comparisons to be made, reports to be written. The very thought of it...
View ArticleClik here to view.
Designing a global intranet for an intergovernmental agency
The International Institute for Democracy and Electoral Assistance (IDEA) supports democracy worldwide, working from its headquarters in Stockholm, Sweden. The challenge was to design a global...
View ArticleClik here to view.
Designing a new group intranet at the National Roads & Motorists’ Association
As Australia’s largest member organisation, the NRMA has long since branched out beyond its original roadside service offering to encompass hire cars, holidays and much more. The challenge was to...
View ArticleClik here to view.
Intranets shaping culture
An intranet can be thought of as having five purposes or roles, the first four of which are generally well accepted: making content available delivering communications promoting collaboration...
View ArticleEvery intranet needs a strategy
For many intranet teams, their intranet progresses forward on the basis of incremental improvement, as it should. Others are facing that inevitable, from-the-ground-up redesign. But whether you are...
View ArticleClik here to view.
Beyond the standard content audit
Content is at the heart of all intranets. Pages, documents, and files populate the architecture with varying degrees of elegance and are managed under different authoring and publishing regimes. Over...
View ArticleInsight is more important than numbers
All great intranet solutions, and indeed most great business solutions, rely on gathering information from and about the intended audiences, consumers, stakeholders or other groups of interest. Many...
View ArticleUse business (not solutions) thinking
Intranet solutions need a clear business focus. ‘Providing staff with the right information to get their job done’ is a good overarching objective, but is too vague to guide specific design and...
View ArticleSignposting within documents
Getting staff the information they need to be able to do their job is a principle role of the intranet. A great information architecture will make sure they get to the right page, which is a great...
View ArticleCreate information clusters, not pigeon holes
Creating an intranet structure is both an art and a science. For best results it is important to follow a robust design process from beginning to end, meeting the needs of all stakeholder groups: the...
View ArticleFive intranet enablers
Doing an evaluation of your intranet can be a difficult and seemingly daunting task. Research to be done, discussions to be had, comparisons to be made, reports to be written. The very thought of it...
View ArticleClik here to view.
Designing a global intranet for an intergovernmental agency
The International Institute for Democracy and Electoral Assistance (IDEA) supports democracy worldwide, working from its headquarters in Stockholm, Sweden. The challenge was to design a global...
View ArticleClik here to view.
Designing a new group intranet at the National Roads & Motorists’ Association
As Australia’s largest member organisation, the NRMA has long since branched out beyond its original roadside service offering to encompass hire cars, holidays and much more. The challenge was to...
View Article